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The Inner Workings of an Insurance Company

Summary Article By Sarah Martin

From liberal arts colleges, companies employ mathematicians and psychologists. The principles of administration of an insurance company are no different from those in any other business organization. As in any other company, four types of organizational patterns are available; line, line and staff, functional, and committee.

In an insurance company, as in any type of business organization, authority moves downward, while responsibility moves upward. The primary source of authority is the stockholders in a stock company and the policyholders in a mutual company. The number of levels of authority varies from company to company, depending a great deal on the size and scope of company operations.

Stockholders in some companies, policyholders in others, elect the board of directors. The board is usually organized into committees designed to formulate policies on certain phases of company operations.

The most common committees are the Executive Committee, which occupies itself with general questions concerning lines of life insurance rates, territories, public relations, and employee relations, and which assumes full powers of the board during the periods between meetings; the Finance Committee, which determines the over-all investment policy of the company; the Auditing Committee, which audits the company accounts (the actual auditing is done by a firm of public accountants which reports to the committee); and the Underwriting Committee, which studies matters relating to risk selection and determines the underwriting policy of the company.

Board committees must not be confused with administrative committees of the executive officers.

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